We'd Love To Hear From You
Whether you’re furnishing a workspace, looking for a specific piece for your home, or simply have a question about Re-Lived®, our team is here to help.
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For questions about products, availability, orders or anything Re-Lived.
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Pick-Up Locations
You can collect your Re-Lived furniture from one of our three warehouse locations in London, Galashiels or Pershore.
Please wait until you've been notified that your order is ready for collection before visiting.
London
Unit 7,
Western Avenue Business Park,
Mansfield Road,
London,
W3 0BZ
Galashiels
No. 3 Tweedside Park,
Tweedbank Industrial Estate,
Galashiels,
Scottish Borders,
TD1 3TE
Pershore
3-4 Goodwood Road,
Keytec Business Park,
Pershore,
Worcestershire,
WR10 2JL
Frequently Asked Questions
Product Condition
What condition are Re-Lived® products in?
All Re-Lived products are carefully inspected, cleaned and professionally prepared before resale. As pre-owned or ex-display items, some products may show minor signs of previous use, which will be reflected in the product photography and description.
Will I receive the item shown in the photographs?
Yes. Wherever possible, products are photographed individually so you can see the exact condition and finish before purchasing.
Will my product look exactly like the photographs?
Yes. Wherever possible, Re-Lived products are photographed individually, so the images show the actual item you are buying, including its condition and any visible signs of previous use. Where we have multiple items in the same condition and specification, we may use representative photographs of an equivalent product. Please also bear in mind that colours and finishes may appear slightly different depending on your screen and display settings.
Are Re-Lived products authentic?
Yes. Every Re-Lived product is a genuine, authentic product. We source furniture from manufacturers and trusted commercial environments. Wellworking is an authorised dealer for many of the world's leading furniture brands, giving our team extensive product knowledge and experience.
What types of furniture do you source?
We source carefully selected pre-owned, ex-display and surplus furniture from leading brands.
Preparation & Quality
How are Re-Lived products cleaned and prepared?
Every product is professionally cleaned, individually inspected and refreshed by our experienced service team. Where replacement components are required, we use genuine manufacturer parts.
Do you use genuine manufacturer parts?
Yes. Where replacement components are required as part of the Re-Lived process, we use genuine manufacturer parts.
Are products tested before sale?
All products are checked to ensure they are functional, structurally sound and ready for continued use.
Do Re-Lived products come with a warranty?
Yes. Re-Lived products include a 2-year warranty unless otherwise stated.
Who prepares Re-Lived furniture?
Re-Lived furniture is inspected and prepared by Wellworking's accredited service engineers, who have extensive experience working with furniture from leading global design brands.
Delivery & Returns
Is delivery included?
Standard delivery is £19 per order for orders under £300, and free for orders of £300 or more. Where available, you can also collect your order from an agreed Wellworking location free of charge.
Do products arrive assembled?
Most Re-Lived products are delivered fully assembled and ready to use. Some larger items, such as tables or desks, may require some assembly.
What is your returns policy?
If you're a consumer and change your mind, you have 14 days from receiving your order to cancel. You can return your product to an agreed Wellworking location free of charge, or we can arrange collection for £19. Please see our Returns Policy for full details.
How quickly will my order arrive?
Most orders are delivered within a week. We'll contact you to arrange your delivery and provide a one-hour delivery time slot.
Sustainability
Why choose Re-Lived® instead of buying new?
Re-Lived helps extend the lifespan of premium furniture, reducing waste and supporting a more circular approach to furnishing workspaces and homes.
How does buying Re-Lived support a more circular approach?
Re-Lived keeps well-made furniture in use for longer by carefully selecting, inspecting and refreshing pieces for their next owner. Extending the useful life of existing furniture helps reduce waste and the need to replace quality products unnecessarily.